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Tele-caller/Sr. Tele-Caller

SK Finance

New Sanganer Road Jaipur Full time ₹12,000 - ₹18,000 1-4 years
Open Position

Job Description

 To connect existing customers from the expired pool and those about to expire to inform
them about refinancing or closure using a predefined script.
 To answer customer inquiries about products or the company related to refinancing and
closure.
 To enquire about customer requirements for refinancing effectively.
 To enter customer information accurately into the database.
 To process data and transactions efficiently using defined tools.
 To directly connect with field sales and the collection team as and when required.
 To maintain records of calls, sales notes, remark, or other useful information.
 To achieve sales targets and ensure closure of expired cases as per assigned hub or data.

Requirements

Skill Set (Must) Minimum - 1 year of experience in Tele sales
Technical Skill - Knowledge of NBFC regulations and guidelines
Preferred Industry - NBFC or Banking Sector
Language proficiency - Hindi , English & Regional Language

Required Skills

Ability to meet target and perform well under timeline or in pressure. Preferably from NBFC/Banking background. Proven experience in Sales or collection. Strong inter-personal skills. Should be able to manage data in well manner. Excellent written and oral communication.

Job Overview

Department

Customer Retention Cell

Location

New Sanganer Road Jaipur

Job Type

Full time

Experience

1-4 years

Salary

₹12,000 - ₹18,000

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